What pot plants and lottery tickets have to teach us about rating calibration

(A version of this article was published on HRM Online on 11 January 2019) Calibration – the collective review and adjustment of ratings – is widely used by organisations to remove bias and inconsistency from the performance management process. However, it also removes control and ownership from the manager and employee, and that can be …

Time for HR to set the tone and lead on risk culture

(Published on HRM Online on 23.11.18) As the ongoing Royal Commission into Banking is dramatically highlighting, there has seldom been more focus on how organisations and their employees manage risk. This means that defining, reinforcing and measuring the organisation’s risk culture is a strategic priority for senior leaders and their Boards. What has generated fewer …

You’re almost certainly thinking about your engagement survey in the wrong way

(This article was published on Inside HR on 24 September 2018) Let’s start with some questions about employee engagement: How do you define “engagement” within your organisation? What model do you use to measure it? Do you prefer global or industry-specific benchmarks? These are questions that many HR functions wrestle with, and there is an …